
January 27, 2006
VIA HAND DELIVERY
Ranking Member John Conyers, Jr.
U.S. House of Representatives
House Judiciary Committee
2142 Rayburn House Office Building
Washington, DC 205 15
Dear Ranking Member Conyers:
I am writing on behalf of Charter Communications, Inc., its affiliates
and its subsidiaries (collectively, Charter Communications), in
response to your inquiry dated January 20th, 2006. Charter Communications responds as follows:
1. To the best of my knowledge, neither Charter
Communications nor subsidiaries has given the government access to any
of their hardware or software used to deliver communications services
in response to a request that was not compelled by a grand jury
subpoena, a national security letter, a court authorized wiretap order,
a valid pen register or trap and trace order, a valid administrative
subpoena or a request for documents and things under Section 215 of the
PATRIOT Act. Charter Communications agreements with contractors
prohibit the disclosure of customer information to any third party,
including governmental entities, except in accordance with applicable
law, and then only with notice to Charter Communications. Charter
Communications has not received notice from any of its contractors
regarding such disclosures.
2.
In limited instances, Charter Communications has disclosed personally
identifying customer information to the federal government where
Charter Communications, in good faith, believed that an emergency
involving immediate danger of death or serious physical injury would
occur without such disclosure, and then only information relating to
such emergency situation was disclosed, pursuant to the Electronic
Communications Privacy Act. 18 U.S.C. ยง
2702 (b) (8). Such requests may have been in response to federal, state
or local government requests, including public school officials
reporting bomb threats. Additionally Charter Communications sometimes
receives tips from anonymous sources that, after the tip is verified,
will lead Charter Communications to disclose such information to the
appropriate governmental entity. Charter Communications limits such
disclosure to personally identifying

information, and, to the best of my knowledge, has not disclosed any other customer records, absent compulsion of law.

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